Account Facilities
Secure Transportation® Ltd are a member of the Road Haulage Association. All consignments are carried or stored in accordance with the Road Haulage Association's Conditions of Carriage 2009 and Conditions of Storage 1998, unless otherwise agreed in writing by Secure Transportation® Ltd.
- We would ask that you read our Terms and Conditions downloaded via the link below and duly sign the acceptance form on page 7 which is attached with them.
- Download and complete an account credit facilities from below.
- When both the account credit facilities form and the acceptance of the T&C's are completed please scan and send them both by email to our accounts department.
The Small Print
Goods can be left in the vehicle overnight with prior agreement, although customers should however be made aware that goods are not insured anywhere when left in the vehicle overnight and whilst every effort is made to ensure their safety Secure Transportation® Ltd cannot accept responsibility for any loss or damage to them in doing so.
Customers should also be made aware of the limit of liability in the use of these conditions and should ensure that they have sufficient cover over and above this for the carriage of their goods.
We have in place a Goods in Transit policy of £2600 on an all risks basis for any one event per vehicle (Conditions apply). This still far exceeds the standard level of cover under our industry’s terms and conditions of carriage of £1300 per tonne. We also have a Public Liability Insurance Policy of no less than £5 million.
A separate Bespoke Marine Cargo Insurance Policy for high value goods is available on request subject to our underwriters approval and additional premium.
Terms of credit
Cancellation charges
Parking Penalty Notices and charges
Security arrangements
Customers should also be made aware of the limit of liability in the use of these conditions and should ensure that they have sufficient cover over and above this for the carriage of their goods.
We have in place a Goods in Transit policy of £2600 on an all risks basis for any one event per vehicle (Conditions apply). This still far exceeds the standard level of cover under our industry’s terms and conditions of carriage of £1300 per tonne. We also have a Public Liability Insurance Policy of no less than £5 million.
A separate Bespoke Marine Cargo Insurance Policy for high value goods is available on request subject to our underwriters approval and additional premium.
Terms of credit
- For all new customers Secure Transportation requires full payment for the first job before commencement. This can be done via direct bank transfer or by credit / debit card or PayPal balance. We can then offer facilities with 7, 14, 21 or 28 day terms subject to credit checks being made.
Regardless of credit facilities a 50% payment prior to commencement of any work over £1000 with the remaining balance payable strictly in accordance with the specific terms agreed by Secure Transportation Ltd from the date of invoice shall also be required.
Cancellation charges
- Cancellations are charged at the following percentage of the total cost of the job for the following notice given - No notice @ 75%, 6 hours @ 50%, 12 hours @ 25%, greater than 12 hours no charge. Unrecoverable costs for cancelled ferries, hotels etc. will be charged on.
Parking Penalty Notices and charges
- Whilst we take every care, where a delivery or collection is required and there is insufficient legal parking, penalty notices will be passed on to the customer up to 21 days after the job should they be received.
Security arrangements
- Whilst we are happy to discuss the broader issues of a working relationship over the phone we would prefer not to undertake any work before we have met face to face. This is to ensure both parties are happy and we can demonstrate what we can do and the security arrangements we have in place. A signed NDA (non disclosure agreement) is required for discussions regarding our Secure Transportation. This can be downloaded via the link below
