What is white glove delivery?

We bring the item inside to the room you've chosen, unpack it, set it up and take the packaging away. You don't have to lift anything.

Delivery done by hand, with care, all the way to where the item will live. The name comes from handling goods as if you're wearing white gloves.

The crew does the parts standard delivery leaves to you: the carrying, the unpacking, the setting up and the clearing away.

Normal freight for most of the journey, then a white glove crew for the last part, into the building and up to the room.

Furniture carried in, built and put where your plan says, with the packaging gone when we leave. We've delivered a pair of £30k chairs this way.

The planning, transport and handling of high-value goods, with one of our people with them from collection to the room.

We install the item where it'll live. If it has to be wired or plumbed in, that's usually a separate engineer, and we'll tell you before the day.

We put the item together in the room, so you're not left with a box of parts.

It depends on the size and weight, the stairs, how many people it takes and whether it's installed. We price each job once we know those.

The extra you pay over standard delivery for the crew's time. It varies by carrier and by job.

Taking the packaging away, yes, normally. Taking your old equipment away too, if we agree it beforehand.

Often, but not always. Check it's on the quote.

For anything heavy, fragile or expensive, usually. A 390 kg item that has to go down a flight of stairs is a good example. For something you can carry yourself, probably not.

The top level in the table above: delivered to the room, unpacked and set up.

Short for white glove service: goods handled by people, carefully, all the way in, instead of being left at the kerb.

Yes, from Church Crookham, Fleet, Hampshire, across the UK. See our white glove delivery service.