Asset audit and serial reconciliation

An asset audit is not glamorous. It is usually the thing that stops a migration going wrong, because we compile our own register on site, cross-reference it against whatever inventory you already hold, and where the two disagree we tell you before move night rather than three weeks afterwards. Devices are labelled by rack or desk position, accessories are bagged and labelled with them, cases carrying anything sensitive are closed with tamper evident seals whose numbers go on the register, and everything is scanned at each handover, which is what chain of custody means in practice. The output is a clean list you can put in front of finance, security or your CMDB team.

Capturing the estate

We use handheld barcode scanners to capture make, model and serial number on every item, and where kit already carries your asset tags we record those alongside ours. For a data centre we work rack by rack and produce elevations as we go, so the audit and the rack drawings are built from the same pass. For an office it is floor by floor and desk by desk. Cable trace and patching schedules can be included. A European client had us go into their Surrey data centre to capture every asset tag and verify it against their own inventory list before the servers were wrapped and banded four ways to pallets and brought back to Heathrow.

Reconciliation at the other end

The audit is only half of it. On arrival we rescan and reconcile against the pre-move register, and anything that does not match is raised the same night, not written up later, because a missing rail kit at 2am is a small problem and a missing rail kit on Monday morning is not. Accessories stay with their device. Bagged and labelled by desk or rack position, they turn up where they are supposed to, which is what protects seating plans and patch maps. You get the reconciled list, the exceptions, photographic evidence where it matters and signed proof of delivery. If something needs replacing we can get a special on the road at a moment's notice.

What you get, and where it goes next

The register keeps earning after the move. It becomes the basis for your CMDB update, the finance fixed asset check and, if hardware is being retired, the input to the disposal record. Drives removed for destruction are captured by make, model and serial on a handheld scanner before they go into the HSM Powerline StoreEx HDS 150, and the serial list becomes the certificate of destruction. Visible asset tags come off so retired devices cannot be traced back to you. We work to ISO 9001:2015 and a lot of what we do is under mutual NDA, so if your security team wants the reporting in a particular format and retained for a particular period, say so at the start.

Asset Audit & Serial Reconciliation

Asset audit and serial reconciliation

Capturing the estate

Reconciliation at the other end

What you get, and where it goes next

FAQ

Book a certified collection

Asset Audit & Serial Reconciliation

Asset audit and serial reconciliation

Capturing the estate

Reconciliation at the other end

What you get, and where it goes next

FAQ

Do you capture chain of custody during out of hours or multi site projects?

Can you integrate the asset audit with our CMDB or asset register?

What is serial reconciliation in an IT relocation and why is it important?

Book a certified collection