
Services
Our vehicles, our drivers, our handling kit. Secure transport across the UK and Europe, tracked to street level, on our own operator licence.
Most of what is sold as secure transport is a subcontract with a seal on it, which is fine right up until something goes wrong and nobody can tell you who was actually driving the vehicle. We do not work that way. We own the fleet, we employ the drivers and installation engineers, and we own the handling equipment, so the chain of responsibility is short. Drivers and installation engineers are DBS checked and security vetted. Two warehouses, at London Heathrow and Farnborough Airport, both alarmed to an NSI Gold alarm receiving centre with police response.

Our customs agent is in house, so you are talking to the person doing the entry rather than to a broker who is talking to another broker. We need a power of attorney signed first. After that it is a question of the right instrument for the job: an ATA Carnet where goods are going out and coming back, a full import and export entry where they are being sold, or a T1 transit where the goods have to be presented at a customs office on arrival. If you have no exporter or importer of record in the destination country we may be able to provide one, and you should know that typically costs between 10 and 15 per cent of the value of the goods.
We run 24 hours a day, seven days a week, 365 days a year, from two warehouses, one at Hayes four miles from Heathrow and one at Church Crookham near Farnborough Airport. Most of our IT work happens overnight or at weekends, because that is when the change windows fall and the loading bays are free. We are used to it. Vehicles are tracked down to street level anywhere in Europe and you can follow the journey on your own desktop or phone. Coverage is the whole of the UK and Europe by road, and globally by airfreight where the timescale demands it.
A courier consolidates. Your pallet goes onto a trunk vehicle with fifty others, gets cross docked at a hub in the middle of the night, and is handled by people who have no idea what is inside it. We give you a dedicated vehicle with your goods and nothing else on it, driven by our own driver, DBS checked and security vetted, on air ride suspension, plain and unmarked, with Thatcham approved deadlocks and street level tracking, and the crew that loaded it is the crew that carries it into the room you want it in. Goods in transit cover is £2,600 per vehicle on an all risks basis with AXA, against an industry standard of £1,300 per tonne, and we can quote marine cargo up to £0.5m without going back to our underwriters.
Usually, yes. It depends on where the goods are, where they are going and what time they are genuinely ready, which is the part that slips most often. We keep vehicles from a Renault Trafic up to an 18t DAF and we can be on the road at a moment's notice, so a call at four on a Friday afternoon can still be a delivery that night or first thing on the Saturday. Across Europe we would normally be talking 24 to 48 hours after the word go, and where a route crosses a border the customs office opening hours will drive the timing more than the mileage does. Ring us and you will get a straight answer.
Yes, and with our own customs agent rather than somebody else's. We hold a Standard International Goods Vehicle Operators Licence covering three HGVs and twelve light goods vehicles, with four UK Licences for the Community, which since May 2022 is what you legally need to move goods for hire or reward over 2.5 tonnes into the EU, Norway, Iceland, Liechtenstein and Switzerland. Our drivers have been criss-crossing Europe since 1996. We will also tell you where the friction sits, because a T1 presented at a destination customs office can take an hour or it can take the whole day, and those offices shut at 4pm and all weekend.
Yes, and timed ones. A national roll out with a fixed slot at each site is ordinary work here, whether that is hardware into data centre halls, screens into offices or furniture into a hotel group's rooms over a fortnight. The load is planned in reverse drop order and restrained on load lok and E-track with straps and shoring poles, so the last drop comes off as tidy as the first, and the vehicle is tracked down to street level throughout so each site contact knows when to expect us. Where a site turns out to be awkward on access, we would far rather find that out at the survey than at seven on the morning of the delivery.
Send site addresses and an approximate asset list. We will return a secure plan and confirmed date.
